ZATCA Phase 1 and 2 compliant

Business OS

Financial Spine

GL, AP, AR, VAT, ZATCA e-invoicing, cash visibility, audit trails, and margin control.

CRM

Customer records, KYC, pipeline, campaigns, service context, and operational handoffs inside UGS.

Ticketing

Case intake, SLA rules, ownership, escalation, root cause, and operational closure.

Project Management

Tasks, owners, milestones, approvals, documents, risks, and delivery governance.

Performance Management

KPIs, scorecards, team goals, operating cadence, and executive visibility.