ZATCA Phase 1 and 2 compliant

The AI-native Value Chain OS

One shared data model. One governed decision layer. One execution layer.

Silky unifies operations, approvals, AI decisions, and execution across manufacturing, distribution, logistics, retail, and business control. It can deploy beside existing systems, then consolidate the value chain over time.

Book a value chain review Explore the 5 OS lines
5 OS lines17 core modules90-day pathZATCA Phase I and II
Silky Systems crystal identity
Live operating graph Demand, inventory, fleet, finance, approvals, and decisions in one control layer.

Trusted operating network

Trusted by operators and connected partners.

Selected customers, partner ecosystems, regional presence, and product screens show Silky as an operating platform, not a software catalog.

Selected Silky Systems customers
Selected Silky Systems partners

Fragmentation drains margin

Disconnected systems are now an operational risk.

Disconnected systems slow decisions, create hidden cost, weaken service, and reduce customer trust.

01

5 to 12 disconnected systems

Finance, warehouse, inventory, fleet, POS, ecommerce, approvals, and reporting operate in isolation.

02

Manual handoffs at every step

Work moves through people, spreadsheets, and repeated approvals that slow execution.

03

No shared source of truth

Conflicting data across departments drives slow and reactive decisions.

04

High IT and integration cost

Point-to-point integrations slow change cycles and drain engineering capacity.

05

Chronic inventory imbalance

Stockouts and trapped capital appear because supply, demand, warehouse, and sales are not one flow.

06

Volatile service and resource waste

Late deliveries, idle assets, wasted labor, excess stock, and firefighting weaken margins and trust.

Built as a true operating system

Shared data. Governed decisions. Controlled execution.

Every recommendation, approval, action, and outcome flows back into the operational graph.

01

Shared data model

Products, batches, orders, inventory, assets, transactions, bills, invoices, employees, customers, and cash unified in one operational graph.

02

Decision intelligence layer

Forecasting, recommendations, exception handling, evidence-gated automation, approvals, and outcome-linked decision traces.

03

Governed execution layer

Approvals, audit trail, permissions, controlled actions, and compliance enforcement across the entire value chain.

One operating core. Five domains.

Five specialized OS lines on the same governed core.

Each OS reads and writes to the same operational graph. Start narrow, prove value, then scale across domains.

Factory OS dashboard
Factory OS

Manufacturing

Plan production from live demand, track WIP and bottlenecks, and move approved schedule changes into inventory, finance, and customer commitments.

WIP visibility. Schedule control. Less waste. Explore Factory OS
Distribution OS dashboard
Distribution OS

Distribution

Centralize purchasing, inventory, B2B orders, replenishment, margin, credit limits, and OTIF visibility across distribution centers and sales channels.

Margin control. OTIF focus. B2B order flow. Explore Distribution OS
Logistics OS dashboard
Logistics OS

Logistics

Run fleet, dispatch, driver apps, proof of delivery, SLA monitoring, asset utilization, and billing checks on one governed operating layer.

Route visibility. SLA-aware dispatch. Faster invoicing. Explore Logistics OS
Retail OS dashboard
Retail OS

Retail and Omnichannel

Unify POS, ecommerce, marketplace, stock, promotions, loyalty, returns, fulfillment, delivery, and finance flows across every branch and channel.

Shared inventory. Omnichannel orders. Connected fulfillment. Explore Retail OS
Business OS dashboard
Business OS

Business Control

Connect Financial Spine, HR, UGS, CRM, ticketing, projects, KPIs, approvals, compliance, and cash visibility in one operating control layer.

Approvals. Cash visibility. Cross-team control. Explore Business OS

Applications on one AI-native operating core

Full module map on one operating core.

The feature set covers POS, IMS, WMS, FMS, DMS, OMS, Financial Spine, HR, UGS, CRM, ticketing, projects, performance, AI planning, loyalty, and marketplace.

01

POS / ECR

Store checkout, counters, returns, ZATCA receipts, payments, promotions, and offline-ready branch operations.

Retail OS
02

IMS

Live inventory, batches, expiry, FEFO, FIFO, LIFO, branches, warehouses, and transfer control.

Distribution OS
03

WMS

Receiving, putaway, picking, packing, cycle counts, bin locations, Zebra devices, and mobile warehouse execution.

Distribution OS
04

FMS

Fleet assets, maintenance, utilization, telematics, driver performance, cost, and fleet KPIs.

Logistics OS
05

DMS

Dispatch, SLA-aware route plans, proof of delivery, live exceptions, and customer delivery visibility.

Logistics OS
06

OMS

Order orchestration across store, ecommerce, marketplace, fulfillment, delivery, returns, and finance.

Retail OS
07

Financial Spine

GL, AP, AR, VAT, ZATCA e-invoicing, cash visibility, audit trails, and margin control.

Business OS
08

HR

Attendance, payroll, shifts, cost centers, approvals, performance, and workforce visibility.

Business OS
09

UGS

Unified Growth System for CRM, ticketing, KPIs, e-signature, SLA, projects, and cross-team work.

Business OS
10

CRM

Customer records, KYC, pipeline, campaigns, service context, and operational handoffs inside UGS.

Business OS
11

Ticketing

Case intake, SLA rules, ownership, escalation, root cause, and operational closure.

Business OS
12

Project Management

Tasks, owners, milestones, approvals, documents, risks, and delivery governance.

Business OS
13

Performance Management

KPIs, scorecards, team goals, operating cadence, and executive visibility.

Business OS
14

Demand Planning AI

Forecast demand, trigger replenishment, expose exceptions, and align production with sales signals.

Factory OS
15

Route Optimization

Policy-compliant route recommendations that reduce delay, distance, cost, and SLA risk.

Logistics OS
16

Loyalty

Customer rewards, segments, offers, campaigns, branch behavior, and retention loops.

Retail OS
17

Marketplace

One catalog, one stock pool, and one fulfillment flow across Salla, Zid, Shopify, Magento, and WooCommerce.

Retail OS

Decision Intelligence with Silky AI

Five agents on one governed decision layer.

Silky AI assists decisions, approvals, execution, and outcomes. It recommends inside policy-driven workflows with full decision trace and human approval where required.

1

Inventory Optimizer

Recommends SKU, branch, and supplier replenishment actions for approval.

2

Manufacturing Planner

Connects live demand to production schedules with policy checks.

3

Route Optimizer

Recommends compliant, lowest-cost delivery paths.

4

Allocation Agent

Allocates supply across channels, sites, and regions based on policy.

5

Cash and Margin Agent

Monitors working capital, receivables, margin, and leakage by SKU, route, and customer.

Decision intelligence layer visual

Evidence-labeled improvement ranges

Measure outcomes with controlled claims.

Each rollout starts with a defined baseline, owner, and measurement method. Labels separate proven results, qualified pilots, and management targets.

10-20% Faster manufacturing throughput Qualified pilot
10-20% Lower inventory carrying cost Qualified pilot
15-30% Faster order-to-cash cycle Proven
8-15% Higher logistics utilization Qualified pilot
10-25% Lower operational overhead Management target
20-35% Better forecast accuracy Qualified pilot

Controlled 90-day path

Start narrow. Prove one workflow. Scale with evidence.

Each implementation starts with a narrow workflow, a clear baseline, and evidence before scale.

1 Days 1-20

Discover

Map the value chain, identify pain points, and establish baseline metrics.

Baseline and pain map
2 Days 21-45

Design

Select one anchor domain, workflow, and first Pack for the highest-priority use case.

OS, workflow, and Pack selection
3 Days 46-75

Deploy

Go live with the selected OS and Packs. Achieve operational readiness.

Operational readiness sign-off
4 Days 76-90+

Scale

Scale across sites, regions, and domains using evidence from phase one.

Multi-site scale plan

Security, governance, and compliance

Controls in every workflow.

Governance is part of the product, not a footnote.

Access control

RBAC and identity controls enforced by role, site, and workflow step.

Approvals and audit

Approval workflows, decision traces, context history, and full auditability.

Environment controls

Production and staging separation, change discipline, and live monitoring.

Backup and DR

Retention policies, scheduled backups, and disaster recovery designed for resilience.

Compliance readiness

Decision traceability for Saudi deployments, regulated workflows, tax, audit, security, and privacy controls.

Saudi market alignment

ZATCA Phase I and II qualified and aligned with Future Factories program needs.

Regional presence

Ready to operate on one Value Chain OS?

Book a review of your operations, workflows, and rollout priorities.

[email protected] +966 920 035 122
Middle EastRiyadh, Saudi Arabia+966 920 035 122
West EuropePerpignan, France+33 750 504 178
North AfricaCairo, Egypt+20 2 22698572
East AsiaMokpo, South Korea+82 10 8100 2907
West AsiaNegombo, Sri Lanka+94 77 7566601
Silky Systems regional presence map